With all the time and energy I've been throwing into photography
lately, I decided it was time to get serious about lighting. To that
end I ordered a second studio light. Like my first, the new light is
an Alien Bees light from Paul C. Buff. Aside from wanting to Buy
American
TM, I like the simplicity,
the reliability, the performance and the price of their gear. So I
put in my order the day before Christmas and sat down to wait.
I'd hoped against hope that the light would arrive before a shoot
earlier this week, but weather and UPS conspired against me. (Didn't
matter in the end, as other crises delayed that shoot. But that, as
they say, is another story for another time.) First came a call from
Buff (not himself, but one of his staff) to say that one of the boxes
had been returned by UPS. Apparently they had damaged it in shipment,
and returned it to the shipper. Except... what was in the box had
nothing to do with my order! Some kind of helmets is what I was
told. The upshot is that part of my order wouldn't be coming until we
could figure out which part got transmogrified into those helmet-like
things.
Anyway, the other box arrived last night, containing my new light. So
first thing this morning I called Buff (not the guy...), reached the
nice lady with the lovely Southern accent who'd talked to me before,
and told her what I'd received. And the missing bits will go out
today, to be delivered tomorrow. At UPS's expense, for screwing up in
the first place, dammit!
Now if only I could get a refund for that 3 Day Shipping I paid for on
a different photo-related order. Sorry, guys, but a 3 Day delivery is
supposed to take 3 days, not ten. Even with the holidays, that's
excessive...